Eventist

Terms of Service

Last Updated: August 31, 2026

Welcome to Eventist. These Terms of Service ("Terms") govern your access to and use of the website www.eventist.ca (the "Site"), mobile applications, and all related services provided by Eventist (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must stop using the Services immediately.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING A LIMITATION OF OUR LIABILITY, A LIMITATION PERIOD FOR BRINGING CLAIMS, AND A WAIVER OF CLASS PROCEEDINGS.

Summary of key terms. This summary is for convenience only and does not replace the full Terms below.

We are a platform, not an event host. Your ticket contract is with the Organizer, not with Eventist. See Section 2.
The Organizer is the seller. For event, ticket, and membership transactions, the Organizer is the merchant of record and is paid directly through their own payment account. See Section 2(b).
The Services are provided "as is" with no warranties, and features may change or be withdrawn. See Section 5.
You are responsible for your configuration, your content, and any tool you connect. See Sections 7, 9, and 17.
Our liability is limited, and capped. See Section 23.
Claims must be brought within one year, individually rather than as a class. See Sections 23(d) and 25.
Nothing here removes rights you have by law, including mandatory consumer protection rights. See Sections 23(f) and 25.

Acceptance of These Terms

These Terms form a binding agreement between you and Eventist. You accept them by creating an account, signing in, purchasing or registering for a ticket, registering for or attending an event through the Services, uploading content, or otherwise using the Services — whichever happens first. Where we present these Terms to you at sign-in, checkout, or registration, proceeding past that point is your acceptance.

If you accept these Terms on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes it.

If you do not agree to these Terms, do not use the Services.

1. Eligibility and Age Restrictions

You must be at least 16 years of age to create an account or use the Services. If you are between 16 and the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.

2. Platform Role and Relationship

Eventist is a technology platform that provides tools for event organizers ("Organizers") to create, manage, and sell tickets or registrations for events, and for attendees ("Attendees") to discover and purchase tickets or register for events.

a) We Do Not Host Events

Eventist is not the creator, organizer, host, promoter, or sponsor of any event listed on the platform. Eventist acts as an intermediary and limited agent for Organizers in facilitating ticket sales. All transactions for event tickets, registrations, passes, and memberships are between the Organizer and the Attendee. Eventist is not responsible for the quality, safety, legality, staffing, accessibility, or any other aspect of events listed on the platform, or for any Organizer's performance of its obligations to you.

b) The Organizer Is the Seller and Merchant of Record

For event, ticket, pass, and membership transactions, the Organizer is the seller and the merchant of record. Payments are processed into the Organizer's own connected payment account, and Eventist does not take title to anything sold, set the price, set refund or cancellation terms, or hold the Organizer's funds as principal.

This means that where you have a dispute about a purchase — including its price, its terms, a refund, a recurring or instalment charge, or the goods or services you received — your counterparty is the Organizer. Eventist may assist, and may facilitate a refund on an Organizer's instruction, but is not obliged to and is not liable for the Organizer's decisions, terms, or conduct.

c) No Special Relationship

Nothing in these Terms creates a partnership, joint venture, employment, agency (beyond the limited payment-facilitation agency described above), or fiduciary relationship between you and Eventist. We owe you no duty beyond those expressly stated in these Terms.

3. Use of Our Services

You may use the Services only for lawful purposes and in accordance with these Terms. You must not:

Use the Services in any manner that could disable, damage, or impair the platform or interfere with any other party's use.
Attempt to gain unauthorized access to any part of the Services, other accounts, or computer systems or networks connected to the Services.
Use any automated means (including bots, scrapers, crawlers, or spiders) to access, monitor, or copy any content from the Services without our prior written consent.
Harvest or collect email addresses or other personal information of other users.
Use the Services to transmit spam, chain letters, or unsolicited communications.
Upload, import, or process personal information about other people without a lawful basis and, where required, their consent.
Upload government identification, health records, financial account credentials, or other highly sensitive documents.
Impersonate any person or entity or misrepresent your affiliation with a person or entity.
Circumvent, disable, or interfere with security-related features of the Services, including features that prevent or restrict use or copying of content.
Attempt to access, enumerate, or share file storage addresses belonging to accounts or events you are not authorized to access.
Use the Services, or any output of the Services, to produce or distribute content that is unlawful, harassing, hateful, sexually exploitative of minors, defamatory, or that promotes violence or self-harm.

4. User Accounts and Responsibilities

You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your access if we determine you have violated these Terms or misused the platform.

5. No Warranty or Guarantee of Functionality

Eventist is provided "as is" and "as available." While we work hard to keep our Services stable and reliable, we cannot guarantee the platform will be uninterrupted, secure, or error-free at all times. Website outages, bugs, data loss, or temporary unavailability may occur due to maintenance, updates, internet issues, or unforeseen technical problems. We are not responsible for any loss or damage resulting from the unavailability or malfunction of our Services. You acknowledge and agree that use of the Eventist platform is at your own risk, and we expressly disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade.

a) Scope of This Disclaimer

To the maximum extent permitted by law, this disclaimer applies to every part of the Services and everything provided through them, including features, integrations, webhooks, embeds, exports, AI output, generated content, analytics and reports, recommendations, notifications, emails and messages, file storage and delivery, payment and payout flows, scanning and point-of-sale tools, maps, and any data, figure, or output the Services display or produce. It applies equally to features not named anywhere in these Terms.

b) Features Change

We may add, modify, suspend, deprecate, or discontinue any feature, integration, or part of the Services at any time, with or without notice. We may impose or change limits on usage, storage, sending, or capacity. We do not guarantee that any feature will remain available, that data or content will be preserved indefinitely, or that any integration will continue to function, including where a third party changes or withdraws its own service. Except where these Terms expressly say otherwise, we are not liable for any loss arising from such a change.

c) New, Beta, and Experimental Features

Features identified as beta, preview, early access, or experimental — and newly released features generally — may be incomplete, unstable, or withdrawn without notice, and are provided with no warranty of any kind. Do not rely on them for anything business-critical.

d) Accuracy of Information and Output

Numbers, reports, forecasts, recommendations, statuses, availability counts, and other figures shown in the Services are provided for convenience and may be delayed, incomplete, or incorrect. You are responsible for verifying anything you rely on for a financial, operational, contractual, or legal decision. Where a figure produced by the Services conflicts with the records of a payment processor, financial institution, or tax authority, those records govern.

e) Your Data and Backups

You are responsible for maintaining your own copies of anything you cannot afford to lose. We are not a backup or archival service and do not guarantee the preservation, recoverability, or continued availability of any data, file, message, or content stored in the Services.

f) Third-Party Content and Conduct

The Services display content created by Organizers, Attendees, and third parties, and connect to systems we do not operate. We do not endorse, verify, or assume responsibility for any third-party content, event, product, service, statement, or conduct, whether encountered on the platform or through it.

6. Service-Level Agreements (SLAs)

Unless you have signed a separate written contract with us specifying performance guarantees, we do not provide any form of service-level agreement, including uptime guarantees, customer support response times, or feature commitments. All service reliability, responsiveness, and uptime guarantees apply only if you are a contracted customer with explicitly documented terms.

7. Account Configuration and Misconfigurations

You are solely responsible for the configuration of your account, events, ticket types, pricing, schedules, coupons, discounts, and any other settings within the platform. Eventist is not responsible for any loss of revenue, overselling, underselling, incorrect pricing, scheduling conflicts, or any other adverse outcomes resulting from improperly configured accounts, events, or settings. It is your obligation to review and verify all configurations before publishing or making them available to the public. Eventist provides the tools -- how you use them is entirely your responsibility.

8. Organizer Responsibilities

If you use the Services as an Organizer, you agree to the following:

Compliance: You are solely responsible for ensuring that your events comply with all applicable local, provincial, national, and international laws, including obtaining all necessary licenses, permits, and insurance.
Event Information: You are solely responsible for the accuracy and completeness of all event details, including descriptions, dates, times, venue information, pricing, ticket availability, and any restrictions or requirements.
Attendee Disputes: You are responsible for resolving any disputes with Attendees, including those arising from inaccurate or misleading event information, event cancellations, or event quality.
Data Protection: When you collect Attendee data through the platform, you act as the data controller for that data and must comply with all applicable privacy and data protection laws. You must not use Attendee data for any purpose other than managing the event and communicating relevant event-related information, unless the Attendee has given separate, explicit consent.
Registration Forms: You choose what your registration forms and waivers ask for. You are responsible for ensuring you have a lawful basis to collect each field, for not collecting more than you need, and for describing your own data practices to your Attendees.
Minors: If your event collects information from people under the age of majority, you are responsible for obtaining any parental or guardian consent required by law.
Marketing Consent: You are responsible for the lawfulness of any marketing you send through the platform, including compliance with anti-spam legislation such as Canada's Anti-Spam Legislation (CASL), the CAN-SPAM Act, and the GDPR. You must have a valid consent or exemption for every recipient you email or text.
Integrations You Enable: You are responsible for every third-party tool, webhook, embed, export, or automation you connect to your account, and for disclosing to your Attendees where their data goes. See Section 9.
Waivers, Contracts, and Signatures: You decide whether to collect waivers, contracts, or signatures, what they say, what they ask for, and how long you keep them. You are the data controller for that material, are responsible for its lawfulness and for any legal effect you claim it has, and are responsible for judging whether the platform's storage and delivery model (Section 17(a)) is appropriate for the material you choose to collect through it. If it is not, collect it elsewhere.
Recurring, Instalment, and Fixed-Term Plans: You set the price, the term, the number and size of instalments, the renewal behaviour, and the consequences of cancellation or non-payment for any plan you offer, and you are the merchant of record for the resulting charges. You are responsible for disclosing those terms to your members before purchase and for honouring them, including any refund, waiver, or early release you choose to grant. Eventist provides the billing mechanism only.
Refund Policies: You are responsible for establishing and communicating your own refund and cancellation policies to Attendees. Eventist may facilitate refunds on your behalf but is not obligated to do so.

9. Integrations, Webhooks, and Data Exports

The Services are designed to connect to other systems. You can export your data, connect named third-party platforms, and use general-purpose mechanisms — including webhooks, embedded components, and automation tools — to move data between Eventist and any other tool or service you choose to integrate with, whether or not we have named it, listed it, or built a dedicated integration for it.

This section applies to every such connection equally.

a) You Direct the Transfer

You choose the destination, and you are the data controller for anything you send there. You are responsible for having a lawful basis for the transfer, for obtaining any consent required, and for ensuring the destination is appropriate for the data involved. You represent that you have the rights and permissions necessary for every transfer you configure.

b) We Do Not Control or Vet Destinations

Eventist does not select, review, endorse, vet, monitor, or audit the third-party systems you connect, and has no visibility into what they do with data once it arrives. A connection working today is not a representation that a destination is secure, reliable, compliant, or suitable. Once data leaves the Services it is governed by that third party's terms and your own practices, not ours. Eventist is not liable for any act or omission of a third-party system you connect, including data loss, breach, misuse, downtime, or unlawful processing at the destination.

c) Webhooks

If you configure a webhook, you instruct us to transmit event data — which includes registrant names, email addresses, phone numbers, ticket and pricing details, custom question answers, and referral information — to the URL you supply, automatically and as those events occur.

You are responsible for the URL you provide and for securing the endpoint that receives it. Supplying an incorrect, insecure, publicly writable, or third-party-controlled URL will disclose personal data to whoever controls it. That disclosure is your responsibility, not ours.
Deliveries are signed so your endpoint can verify their origin. You are responsible for verifying that signature. Failing to do so may allow a third party to send you forged data.
You are responsible for keeping your signing secret confidential. Anyone who obtains it can forge deliveries to your endpoint.
Deliveries are retried on failure. We do not guarantee delivery, ordering, exactly-once delivery, or any particular latency, and we are not liable for consequences of a missed, delayed, duplicated, or failed delivery. Do not build anything safety-critical or financially irreversible on webhook delivery alone.
We retain a record of each delivery attempt, including the data sent and the response your endpoint returned. Do not return sensitive information in your webhook responses.
We may change payload formats, add fields, and change or discontinue event types. Build receivers that tolerate unknown fields.

d) Incoming Data and Lead Capture

If you use a secret URL, form, funnel, or automation tool to push contact information into Eventist, you represent that you have collected that information lawfully and have any consent required to send it to us and to contact those people. You must not send us data harvested, purchased, or scraped without a lawful basis. You are responsible for keeping any secret URL or token confidential, and for revoking it if it is exposed.

e) Embedded Components

If you embed Eventist components in your own website, you are responsible for the surrounding page — including its own disclosures, consent notices, cookie banners, and any scripts or trackers you run alongside our component. You must not obscure, alter, or misrepresent embedded Eventist content, and you must not embed it in a way that misleads people about who is collecting their information.

f) Advertising Audiences

If you use our advertising tools to build custom or lookalike audiences from your contacts, you represent that you have the rights and consents necessary to do so, and you are responsible for complying with the advertising platform's own customer-data terms.

g) Exports

Reports, attendee lists, contact lists, and files you download are no longer protected by our access controls, and we cannot recall, revoke, or delete them. You are responsible for securing, retaining, and disposing of exported data in accordance with applicable law.

h) Credentials, Availability, and Changes

You are responsible for safeguarding any API key, token, secret, or credential you supply to or obtain from the Services, and for revoking it if it is compromised. We may add, change, deprecate, or remove any integration, webhook event type, embed, or export format at any time, including where a third party changes or withdraws its own interface. Eventist is not liable for errors, delays, rate limits, data loss, breaking changes, or outages caused by, or affecting, any third-party system.

i) Your Responsibility Is Not Reduced by Our Tools

Providing these mechanisms does not make Eventist a party to your relationship with any third-party service, and does not transfer any of your compliance obligations to us. Section 24 (Indemnification) applies to claims arising from data you transfer to or receive from any connected system.

10. AI Features

The Services include optional features powered by artificial intelligence ("AI Features"), including an assistant that helps set up and manage events, generated text and images, generated advertising content, and extraction of information from documents and images you provide. AI Features are provided by third-party AI providers acting on our behalf. Our Privacy Policy explains what data is sent to them.

a) Output Is Not Guaranteed and Must Be Reviewed

AI output may be inaccurate, incomplete, outdated, biased, or entirely wrong, and may look confident while being incorrect. You are solely responsible for reviewing and verifying any AI output before relying on it, publishing it, sending it to Attendees, or spending money based on it. Eventist makes no warranty as to the accuracy, suitability, or fitness of AI output for any purpose.

In particular, you are responsible for reviewing AI-assisted changes to pricing, ticket availability, capacity, schedules, discounts, advertising budgets, and messaging before they take effect or reach the public. Section 7 (Account Configuration and Misconfigurations) applies in full to configurations produced with the help of AI Features.

b) You Remain in Control

AI Features act only on your instruction. Actions that change your event are proposed to you and executed only after you approve them, and can generally be undone. Approving an action is your decision and your responsibility.

c) Not Professional Advice, and Not a Support Service

AI Features are business tools for operating events. They do not provide legal, tax, accounting, financial, medical, or other professional advice, and nothing they produce should be treated as such. Consult a qualified professional.

AI Features are not a counselling, emergency, or crisis-support service and are not monitored by a human in real time. They must not be relied on for personal, medical, or safety matters. If you or someone else is in distress or at risk of harm, contact your local emergency number, or in Canada and the United States call or text 988 for the Suicide and Crisis Lifeline. Eventist is not responsible for reliance on AI Features for any such purpose.

d) Acceptable Use of AI Features

You must not use AI Features to generate content that is unlawful, deceptive, defamatory, harassing, hateful, sexually explicit, sexually exploitative of minors, or that promotes violence or self-harm. You must not use them to impersonate a real person, to produce misleading claims about an event, or to circumvent any third-party platform's rules. You must not enter another person's sensitive personal information into an AI Feature.

e) Ownership and Similarity of Output

As between you and Eventist, you own the output you generate through AI Features, subject to the licence in Section 17. AI output is not unique to you — other users may receive similar or identical output from similar prompts, and we make no representation that output is original or that using it will not infringe a third party's rights. You are responsible for confirming you have the right to use any output you publish.

f) Credits and Availability

Some AI Features consume credits or usage-based charges published in the Services. Credits consumed by a completed AI operation are non-refundable, including where you are dissatisfied with the output. Where an operation fails due to a fault on our side, we will not charge for it. We may change, limit, suspend, or discontinue any AI Feature, or change the underlying AI provider or model, at any time.

g) AI Features Are Optional

You are not required to use AI Features. Declining to use them does not affect your access to the rest of the Services.

11. Coupons, Discounts, and Promotions

Unless explicitly stated otherwise in writing by Eventist, coupons and discount codes cannot be combined or stacked with other coupons, discounts, or promotions. Only one coupon or discount code may be applied per transaction. Eventist reserves the right to void, cancel, or refuse to honor any coupon or discount that is used in a manner inconsistent with its intended purpose, including unauthorized duplication, abuse, or fraud. You are solely responsible for configuring your own coupons, discounts, and promotions correctly. Eventist is not liable for any revenue loss or unintended discounts resulting from misconfigured promotional codes or settings.

12. Ticketing and Scheduling

Eventist provides ticketing and scheduling tools for Organizers and Attendees. By using these features, you acknowledge and agree:

Ticket Cancellation and Refunds: Eventist reserves the right to cancel any ticket and issue a refund for any reason, at any time, at its sole discretion, including situations involving suspected fraud, policy violations, platform integrity concerns, or event cancellations.
No Guarantee of Sales: Eventist does not guarantee any level of ticket sales, attendance, or revenue. We are not responsible for loss of sales, low attendance, or any financial shortfall.
Ticket Transfers: Tickets purchased through Eventist may not be transferred to a third party unless the Organizer has explicitly enabled ticket transfers for the event. Resale of tickets is not supported on the platform. Any unauthorized transfer may result in the ticket being voided without refund.
Scheduling Conflicts: Eventist is not responsible for double-bookings, scheduling conflicts, or overlapping events resulting from your use of the scheduling tools.

13. Payment Processing and Third-Party Services

Eventist integrates with third-party payment processors (such as Stripe and Square) to facilitate transactions. Eventist is not responsible for any errors, delays, or failures in payment processing caused by these third-party services. You agree to comply with the terms and conditions of any third-party payment processor used in connection with the Services. Eventist is not liable for any chargebacks, disputes, or payment reversals initiated by payment processors or financial institutions.

14. Fees

Eventist may charge fees for use of certain features of the Services. Fee schedules are published on the Site and may be updated from time to time. Organizers are responsible for understanding the fee structure that applies to their use of the Services. All fees are exclusive of applicable taxes unless stated otherwise.

15. Subscriptions, Recurring Billing, and Cancellation

a) Recurring Charges

Subscriptions offered by Eventist, including Eventist Elite, are billed on a recurring basis (monthly unless stated otherwise) at the price shown when you subscribe. By subscribing, you authorize us to charge your payment method automatically at the start of each billing period until you cancel. You agree to keep a valid payment method on file for the subscription and for any usage-based add-ons.

Before you subscribe, we will show you the price, the billing frequency, and the date of the first charge. We will notify you by email before any increase to your recurring price takes effect, and you may cancel before it applies.

b) Cancelling Is as Easy as Signing Up

You may cancel a recurring subscription at any time, and cancelling takes no more steps than signing up did. You do not need to call us, wait for a representative, sit through a retention offer, or explain your reasons.

Self-service: Open your subscription or billing settings in your account and choose to cancel. Cancellation is confirmed immediately on screen and by email.
By email: If you would rather not use the self-service option, or if you have any difficulty with it, email [email protected] from the address on your account and we will process the cancellation. We will not require you to use any other channel.

Cancellation takes effect at the end of the current billing period. You keep access for the period you have already paid for, and you will not be charged again.

c) Usage-Based Add-Ons

Some features incur additional charges, such as usage-based fees for SMS, email, call minutes, AI credits, or other services. These add-ons are billed separately from the base subscription and must be paid in full to avoid interruption of service. Current rates are published in the Services. Charges are incurred at the time you use the feature; cancelling a subscription does not reverse add-on charges already incurred.

d) Refunds

Subscription payments are non-refundable, including for partial months of service and unused time, except where a refund is required by applicable consumer protection law. Where we have charged you in error, we will correct it. Nothing in these Terms limits any statutory cancellation or refund right you have under the consumer protection laws of your jurisdiction, and where those laws conflict with this section, they prevail.

e) Instalment and Fixed-Term Plans

Some Organizers offer memberships, passes, or ticket purchases paid in scheduled instalments over a fixed term. These are a commitment to a total amount, not an open-ended subscription, and they work differently from the subscriptions described above.

The full committed amount is owed. You may cancel an instalment membership yourself from your account, but cancelling does not release you from the remaining instalments of the current commitment term. When you cancel, the remaining balance of that term is charged to your payment method, and your access continues to the end of the term.
Before you cancel we show you the cost. The remaining amount, the number of remaining instalments, and the commitment end date are displayed to you before you confirm.
Commitment terms renew. Unless cancelled, an instalment commitment continues into a further term of the same length. Cancelling during a term ends the arrangement at the end of that term, after the remaining balance for that term is collected.
The self-service billing portal cannot cancel these plans, because the remaining instalments are part of a fixed-term purchase. Cancel from your account's pass or membership screen instead.
The Organizer sets the terms. Any waiver of remaining instalments, refund, or early release is the Organizer's decision, not ours. Contact the Organizer who sold the plan. If you cannot reach them, email [email protected] and we will attempt to put you in contact, and will stop further collection where we are required to do so by law.

Before you enter an instalment plan, the total amount, the number of instalments, the amount of each, and the schedule are shown to you. Missed instalments may incur the consequences disclosed at checkout, which may include cancellation of the associated ticket or membership.

16. Refund and Cancellation of Orders

Eventist reserves the right to cancel any order, ticket, or registration and issue a full or partial refund at any time, for any reason, at its sole discretion. This includes cancellations due to suspected fraud, duplicate orders, policy violations, event cancellations, or platform integrity concerns. Eventist is not responsible for any costs, losses, or damages incurred by you or any third party as a result of such cancellations or refunds, including travel expenses, accommodation costs, or lost business opportunities.

Refunds for event tickets are otherwise governed by the refund policy of the Organizer of that event, which the Organizer is responsible for setting and communicating.

17. User Content and Uploaded Files

"User Content" means any text, images, videos, audio, documents, reviews, comments, event descriptions, logos, waivers, signatures, or other materials that you upload, post, or transmit through the Services.

Ownership: You retain ownership of your User Content.
License Grant: By submitting User Content, you grant Eventist a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in connection with operating, promoting, and improving the Services. This license continues even if you stop using the Services, but only with respect to User Content that was shared or made public prior to termination.
Responsibility: You are solely responsible for your User Content and represent that you have all necessary rights to grant the above license. You must not submit content that is unlawful, defamatory, obscene, infringing, or otherwise objectionable.
Moderation: Eventist may, but is not obligated to, review, monitor, or remove User Content at any time, for any reason, without notice.

a) File Storage and Delivery

Files you upload are stored in cloud object storage and delivered through a content delivery network. Each file is addressed by a long, randomly generated link that is not listed or indexed, and access is controlled by that link rather than by a sign-in — anyone the link is shared with can open the file. You are responsible for treating file links as private and for deciding what is appropriate to upload. Upload only what your event requires, and use a purpose-built system for identity documents or other highly sensitive records.

b) Retention of Files

Uploaded files are retained for as long as they may be needed to provide the Services and are not deleted automatically when the content referencing them changes. Cached copies may remain available for a period after a file is deleted from storage. To have a specific file permanently deleted, email [email protected] identifying the file.

You should not rely on the Services as your only copy of anything. Keep your own backups of files that matter to you.

18. Intellectual Property

All content, features, and functionality on the Site (including text, graphics, logos, software, and the Eventist brand) are the exclusive property of Eventist or its licensors. You may not reproduce, distribute, modify, or publicly display any part of our Services without our prior written permission.

19. Copyright Infringement (DMCA)

Eventist respects the intellectual property rights of others. If you believe that content on the Services infringes your copyright, you may submit a takedown notice to our designated agent with the following information:

1. A description of the copyrighted work you claim has been infringed.

2. A description of the material you claim is infringing and its location on the Services.

3. Your contact information (name, address, telephone number, and email address).

4. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law.

5. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

6. Your physical or electronic signature.

Send takedown notices to: [email protected]

We may remove or disable access to allegedly infringing material and may terminate the accounts of repeat infringers.

20. Electronic Communications Consent

By creating an account or purchasing a ticket through the Services, you consent to receive electronic communications from Eventist, including:

Transactional emails (order confirmations, receipts, event updates).
Service-related announcements (maintenance notices, security alerts, policy changes).
Marketing communications (promotional offers, newsletters, event recommendations).

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by adjusting your account notification settings. You may not opt out of transactional or service-related communications while you maintain an active account.

Open and Click Tracking: Marketing and event emails sent through the Services may include a tracking pixel and redirecting links that record whether the message was opened and which links were clicked. See our Privacy Policy for details.

SMS/Text Messages: If you opt in to receiving SMS notifications, you consent to receive automated text messages from Eventist. Message and data rates may apply. Reply STOP to opt out at any time. Eventist will not share your SMS opt-in data with third parties for marketing purposes.

21. Privacy and Data Protection

Your privacy is important to us. For details on how we collect, use, and protect your information — including our use of AI providers, product analytics, public file storage, and the integrations and webhooks you enable — please refer to our Privacy Policy. By using the Services, you consent to the collection and use of your information as described in the Privacy Policy.

22. Assumption of Risk for Events

By attending any event discovered or booked through Eventist, you voluntarily assume all risks associated with attending the event, including but not limited to risks of personal injury, illness (including exposure to communicable diseases), property damage, or death. Eventist is not the host or organizer of events and has no control over the conditions, safety measures, or conduct at any event. You release Eventist from any and all claims arising from your attendance at any event.

23. Limitation of Liability

Please read this section carefully. It limits what you can recover from us.

a) Excluded Damages

To the maximum extent permitted by law, Eventist and its affiliates, officers, directors, employees, contractors, licensors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to these Terms or your access to or use of (or inability to access or use) the Services. This includes, without limitation, damages for lost profits, lost revenue, lost ticket sales, lost or corrupted data, loss of goodwill or reputation, business interruption, cost of substitute services, or other intangible losses — even if we have been advised of the possibility of such damages, and regardless of the legal theory (contract, tort, negligence, strict liability, statute, or otherwise) and regardless of whether any limited remedy fails of its essential purpose.

b) Matters We Are Not Liable For

Without limiting the foregoing, and to the maximum extent permitted by law, Eventist is not liable for any loss, damage, claim, or expense arising out of or relating to any of the following, which are provided as examples and not as an exhaustive list:

Any event itself — its cancellation, postponement, relocation, rescheduling, quality, safety, legality, or conduct — or anything that happens at, before, or after one.
The acts, omissions, insolvency, or misconduct of any Organizer, Attendee, venue, performer, staff member, contractor, or other user.
Account, event, ticket, pricing, capacity, discount, tax, fee, waiver, or schedule misconfiguration, whether made by you, by your staff, or with the assistance of AI Features.
Reliance on AI output, generated content, recommendations, reports, forecasts, or any figure displayed by the Services.
Any third-party system, integration, webhook, embed, export, automation, plugin, pixel, or service, including data sent to or received from one, and including any breach, misuse, outage, or unlawful processing occurring at a destination you chose.
Loss, corruption, deletion, non-deletion, or unauthorized disclosure of data or files, including files served from public storage as described in Section 17.
Payment processing, payouts, chargebacks, disputes, refunds, fraud, or the acts of any payment processor or financial institution.
Outages, downtime, latency, bugs, defects, maintenance, rate limits, capacity limits, or discontinued or changed features.
Failure, delay, duplication, or misdelivery of any email, SMS, notification, webhook, ticket, or scan.
Unauthorized access to your account resulting from your failure to safeguard credentials, tokens, secrets, or exported data.
Any content published by any user, and any claim that content infringes or violates the rights of another.
Anything outside our reasonable control, as described in Section 27.

c) Aggregate Cap

In no event shall the total aggregate liability of Eventist and its affiliates, for all claims arising out of or relating to these Terms or the Services, exceed the greater of (a) the amounts paid by you to Eventist in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100). This cap applies in the aggregate across all claims and is not increased by the existence of multiple claims or claimants.

d) Time Limit on Claims

To the extent permitted by law, any claim arising out of or relating to these Terms or the Services must be brought within one (1) year after it arises, or it is permanently barred.

e) Basis of the Bargain

You acknowledge that the fees charged for the Services reflect this allocation of risk, and that we would not provide the Services on these terms without it.

f) Limits That the Law Does Not Permit

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. Where that is the case, the exclusions and limitations in these Terms apply only to the fullest extent permitted by law in your jurisdiction, and nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or under mandatory consumer protection legislation. If any part of this section is held unenforceable, the remainder continues to apply.

24. Indemnification

You agree to indemnify, defend, and hold harmless Eventist, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, judgments, fines, and expenses -- including reasonable legal fees -- arising out of or in any way connected with:

Your access to or use of the Services, and any use by anyone acting under your account.
Your violation of these Terms, of any applicable law, or of the rights of any third party.
Your User Content and anything you upload, publish, send, or store.
Your use of AI Features or their output.
Any integration, webhook, embed, export, or automation you configure, and any data you transfer to or receive from any third-party system.
Any event you organize, host, staff, promote, or attend.
Your collection, use, disclosure, retention, or export of any other person's personal information, including waivers, contracts, signatures, and identity or health information.
The terms, disclosure, billing, renewal, or cancellation of any recurring, instalment, or fixed-term plan you offer.
Any misconfiguration of your account, event, pricing, or settings that results in disputes, financial losses, or third-party claims.

We reserve the right, at your expense, to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence. You may not settle any such matter in a way that imposes any obligation or admission on Eventist without our prior written consent. This obligation survives termination of your account and of these Terms.

25. Dispute Resolution

Please read this section carefully. It affects your legal rights.

Informal Resolution First: Before initiating any formal dispute resolution process, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.
Governing Law: These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
Jurisdiction: If informal resolution is unsuccessful, any legal action or proceeding relating to these Terms or the Services shall be brought exclusively in the courts of the Province of Ontario, and you consent to the personal jurisdiction of such courts.
Class Action Waiver: To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this waiver is found to be unenforceable in your jurisdiction, then this entire dispute resolution section shall be void solely with respect to you.
Consumer Rights Preserved: Nothing in this section deprives you of the protection of any mandatory consumer protection law of your place of residence, or of your right to bring a claim before a small claims court or a consumer tribunal where that right is available to you.

26. Account Termination

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, with or without cause, and with or without notice, at any time. Reasons for termination may include violation of these Terms, suspected fraud or abuse, inactivity, or any conduct that we determine to be harmful to Eventist, its users, or third parties. Upon termination, your right to use the Services will immediately cease.

Where we terminate an account without cause and you have paid in advance for a subscription period, we will refund the unused portion of that period. Where we terminate for cause, no refund is owed.

You may close your own account at any time by emailing [email protected] from the address on your account. See our Privacy Policy for what is deleted and what is retained.

Eventist shall not be liable to you or any third party for any termination of your access to the Services. Sections that by their nature should survive termination (including indemnification, limitation of liability, intellectual property, and dispute resolution) will survive.

27. Force Majeure

Eventist shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, epidemics, war, terrorism, civil unrest, power outages, internet or telecommunications failures, or cyberattacks.

28. Accessibility

Eventist is committed to providing an accessible platform for all users. If you encounter any accessibility barriers while using the Services, please contact us at [email protected] and we will work to address the issue.

29. Changes to the Terms

We may revise these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of the page and may notify you by email or through the Services. We encourage you to review the Terms periodically. Your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

30. Interpretation

Lists are examples, not limits. Words such as "including," "such as," "for example," and "e.g." mean "including without limitation." No list of features, integrations, providers, risks, or excluded matters anywhere in these Terms is exhaustive, and the omission of something from a list does not imply it is treated differently.
The Services evolve. References to specific features, tools, integrations, providers, or third-party services describe the platform as it stands and are not commitments to keep them, and these Terms apply equally to features added after this date.
Headings are for convenience and do not affect interpretation.
No waiver. Our failure to enforce any provision is not a waiver of it, and no waiver is effective unless in writing.
No third-party beneficiaries, except that our affiliates, officers, directors, employees, contractors, and agents may rely on the disclaimers, limitations of liability, and indemnities in these Terms.
Assignment. You may not assign these Terms without our written consent. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.
These Terms are not drafted against either party by reason of authorship.

31. Severability and Survival

If any provision of these Terms is found to be unenforceable or invalid, that provision will be enforced to the maximum extent permissible — or, if it cannot be, severed — and the other provisions will remain in full force and effect.

Any provision that by its nature should survive termination or expiry does survive, including the disclaimers in Section 5, the limitations of liability in Section 23, the indemnity in Section 24, the intellectual property terms, and the dispute resolution terms.

32. Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Eventist regarding the Services and supersede all prior agreements and understandings.

33. Contact Us

If you have questions or concerns about these Terms, feel free to reach out at:

Email: [email protected]
Web: www.eventist.ca